Reach the Nuropips team.
Contact us for account help, privacy requests, product feedback and responsible security reports.
Support
Email support@nuropips.com for access questions, product feedback and account support. Do not send passwords, database credentials or financial-account information.
Privacy requests
Send access, correction or deletion requests to support@nuropips.com with the subject “Privacy request.” Identity verification may be required before account information is disclosed or changed.
Responsible security reporting
Report a suspected vulnerability privately to security@nuropips.com. Include the affected URL, impact, reproduction steps and a safe proof of concept. Do not access other users’ data, disrupt the service, use social engineering or publish an unresolved issue.
Trading and emergencies
Nuropips does not provide live trade support or personalized investment advice, and cannot manually place, modify or close an order on your broker account. If you have auto-copy trading enabled, you can pause or disconnect it anytime from your dashboard. For an issue with your broker account or funds, contact your broker directly.